USE SPECIAL CODE UNIQUE15 FOR 15% OFF YOUR COMPLETE ORDER

Returns and Refund Policy

Standard Delivery ⋅ £3.90

Within 3-5 working days ⋅ Order before 4pm

Next Day Delivery ⋅ £4.90

Next Working Day Delivery, Must order before 2pm, subject to availability

No Hassle Returns
If for any reason we have made a mistake with your order or there is a faulty product, we will ensure that the mistake is resolved immediately.

Please send returns to Hug-a-Bug World c/o Store and Secure, Houndmills Road, Basingstoke, RG21 6YU. Please enclose a copy of the receipt and your reason for return.

We recommend that returns are made using a tracked service.

If you have any further questions regarding delivery or returns, please contact customer services at info@hugabugworld.com quoting Hug-a-Bug World and the reason for contact.